Effective Performance Measurement
Key to successfully using performance management are the following touchstones:
• Focus on results.
• Develop a culture of accountability.
• Align all organizational activities with overall organizational goals.
• Provide a common language for success.
• Make measurements simple to use.
Steps are:
- Set Expectations
- Invite Commitment
- Measure Progress
- Provide Feedback
- Link to Consequences
- Evaluate Effectiveness